Possible Email Latency Issues

Our upstream provider Rackspace has made us aware of issues regarding their email service. This may be effecting a small number of Laughing Squid Web Hosting customers.

Issues include:

  • webmail errors
  • pop/imap connection errors
  • problems with accessing mail folders

If you are experiencing these, or other similar types of issues with your email, you can track resolution progress at Rackspace Status page:

http://status.emailsrvr.com/viewincidents?group=100

 

Default Mailbox Storage Size Has Been Increased From 1GB to 25GB

We are pleased to announce that the default mailbox size for our hosting plans with email has been increased, significantly. The previous default size of 1GB email storage per mailbox is now 25GB per mailbox!

There is nothing that you will need to do or request for this change to happen. THIS CHANGE HAS BEEN DEPLOYED AUTOMATICALLY to all existing hosting accounts with email. Any new domains you add will also have this new quota associated with their mailboxes going forward.

Thanks to our upstream provider Rackspace for making this increase possible.