Introducing Rackspace Email for Cloud Hosting

As we are finishing out the last two months of standard hosting, Laughing Squid Cloud hosting continues to evolve. We have just partnered with our upstream providder Rackspace to offer Rackspace Email, a new more robust, feature rich email system we have rolled out to all of our cloud hosting customers (no action is required on your part).

Traditionally the hosting plans have been bundled with a fixed amount of resources. Take for example the popular Micro Squid plan, which offers 5 email accounts. If you have previously needed additional email accounts, you would need to upgrade your hosting plan.

Now we are able to add them to an existing plan, a la carte-style, for $1/month for each additional mailbox.

Recently we have also been able to offer additional databases in similar fashion. So rather than having to upgrade your hosting plan to acquire another database, you can also add on another database for $1/mo. Please see our volume pricing for more information.

Cloud email storage is capped at a max of 1GB of storage per mailbox.

The new email offering does require a new control panel login where you can create, delete and admin email accounts for your domain. If you already have your email accounts set up and running, you do not need to obtain any new login information at this time. If you are trying to create new email accounts, you will notice that the ‘Email’ tab in the cloud control panel is missing. You can contact us through our Help Desk and we will forward you your administrative login information for the new cloud email control panel.

Email Phishing Warning

A number of reports have come in of a phishing message being received asking the recipient to click a link to update email security settings for your domain. This is a phishing spam message originating from outside our network, and we urge anyone who has received this to delete it immediately without clicking any links in the message. [R|H]ack has written a detailed report on this particular message. If you have any questions or concerns about this, please open a Help Desk ticket and provide us with full headers to this email if possible.

Port 587 now available for SMTP

With the increase in the number of ISPs that are blocking outbound SMTP connections to other servers we have added port 587 as an alternative port to use for SMTP. This will possibly allow customers to use port 587 instead of the normal port for SMTP (25) and get around the block by the ISP, which will require that you make a change in your email client to use the alternate port. Here’s more information on how to configure your email client to use port 587 for SMTP.