Laughing Squid Web Hosting News & Status

Laughing Squid web hosting news and system status.

Labor Day 2014 Holiday Hours

We will be closed Monday, September 1st in observance of Labor Day. All support inquiries and web hosting orders placed after business hours on Friday, August 29th will be processed on Tuesday, September 2nd.

Written by shelby

August 29, 2014 at 10:33 am

Posted in server

Support Closed in Observance of Fourth of July

Laughing Squid Web Hosting support will be closed on Friday, July 4th for the observance of Independence Day. Normal web hosting support hours will resume on Monday, July 7th. Web hosting orders placed after business hours on Thursday, July 3rd will be processed on Monday, July 7th.

Written by Jason

July 3, 2014 at 8:57 am

Posted in customers

Memorial Day 2014 Holiday Hours

We will be closed Monday, May 26th in observance of Memorial Day. All web hosting orders and support inquiries placed after business hours on Friday, May 23th will be processed on Tuesday, May 27th.

Written by Jason

May 23, 2014 at 3:51 pm

Posted in server

Tagged with

WordPress 3.9 “Smith”

Version 3.9 of WordPress, named “Smith” in honor of jazz organist Jimmy Smith, is available for download or via the one click update in your WordPress dashboard.


This release features a number of new features such as an improved visual editor, easier editing of images, gallery previews, an improved Theme browser, and the ability to preview widgets. Details of this release can be found here.

If you have any questions or require assistance with this upgrade please open a support ticket at our help desk and we can assist.

 

Written by shelby

April 16, 2014 at 10:41 am

Posted in upgrade, WordPress

Tagged with

WordPress 3.8.2 Security Update

WordPress has released a security update of its blog software. Any site running WordPress should update immediately by using the update feature located in the WordPress dashboard.

Sites that support automatic background updates will be updated to WordPress 3.8.2 within 12 hours. If you are still on WordPress 3.7.1, you will be updated to 3.7.2, which contains the same security fixes as 3.8.2. Older versions of WordPress do not support the automatic upgrade feature.

If you have any questions or require assistance with this upgrade please open a support ticket at our help desk and we can assist.

Written by shelby

April 8, 2014 at 11:39 am

Posted in security, upgrade, WordPress

Cloud Sites Intermittent Connectivity

There is currently an issue that our upstream provider Rackspace is experiencing that may be effecting some websites that we host.

They are aware of the incident and you can track progress on their status post.

Written by Jason

February 3, 2014 at 9:07 am

Posted in server

Control Panel/FTP Password Resets

Our upstream provider Rackspace has been conducting security audits for cloud hosting. As a precautionary measure, it has become necessary to reset Laughing Squid control panel/FTP passwords.

If you are suddenly unable to access the control panel and/or FTP for your hosting account, then your password was reset. Do not worry, your website has not been compromised. There are just a few clicks and some basic information required to enter and regain access:

  1. Please go to your control panel and click Lost your password?. This will prompt you for your login Username and will send you an email containing instructions on how to reset your password. Keep in mind that your control panel and FTP login Username and password are identical.
  2. If you do not know your Username, click Don’t know your username? for retrieval.
  3. If you are unable to remember or obtain access to your login information, please contact us through the Help Desk for assistance.

Going forward, PLEASE USE STRONGER PASSWORDS. We have posted about strong passwords before. We strongly encourage using password management tools like 1password and Lastpass to help you store and use 12+ character count alphanumeric passwords that you don’t need to remember that will tremendously improve the overall security of your digital footprint.

Written by Jason

January 15, 2014 at 2:14 pm

Posted in cloud, customers, security

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