Two-Factor Authentication Required For Email Control Panel Starting 03/31/20

2FAv2

Beginning March 31, 2020, our upstream email service provider Rackspace will require 2FA for access to all Email Admin panel accounts.

Two-factor authentication (2FA) provides an additional layer of identification verification when you log into a website.

After entering a valid username and password, 2FA will prompt for a one-time code for access. This one-time code is usually obtained via SMS (text message), however there are other applications that can generate one-time 2FA codes, and even devices including USB dongles.

If you do not want to use SMS, we recommend an app called Authy, which is a free authenticator that you can use from any device, including your desktop, laptop or mobile  phone. You can also use it across multiple devices for the same account.

Christmas and New Year’s Day Holiday Hours 2019

Christmas

Hosting and billing support will be closed on Wednesday, December 25th in observance of Christmas. Support requests and forms submitted during this period will be processed on Thursday, December 26th.

New Year’s Day

Hosting and billing support will be closed on Wednesday, January 1st in observance of New Year’s Day. Support requests and forms submitted during this period will be processed on Thursday, January 2nd.