Hosting and billing support will be closed on Friday, December 25th in observance of Christmas. Support requests and forms submitted during this period will be processed on Monday, December 28th.
New Year’s Day
Hosting and billing support will be closed on Friday, January 1st in observance of New Year’s Day. Support requests and forms submitted during this period will be processed on Friday, January 4th.
Over the past two days, Rackspace, our upstream provider for cloud hosting, has been experiencing prolonged outages with cloud hosting. This has impacted our ability to provide solid uptime over these days.
You can follow progress at their blog: https://status.rackspace.com/index/viewincidents?group=22&start=1445400000
While some Laughing Squid customers may not be impacted by this, some accounts will continue to experience intermittent issues with Rackspace’s cloud hosting. We apologize for the downtime and ask for your patience as Rackspace continues to troubleshoot their problem.
We will be closed Monday, September 7th in observance of Labor Day. All support inquiries and web hosting orders placed after business hours on Friday, September 4th will be processed on Tuesday, September 8th.
We will be closed Monday, May 25th in observance of Memorial Day. All web hosting orders and support inquiries placed after business hours on Friday, May 22nd will be processed on Tuesday, May 26th.