Laughing Squid Hosting will be closed Monday, May 25th in observance of Memorial Day. All web hosting orders and support inquiries placed after business hours on Friday, May 22nd will be processed on Tuesday, May 26th.
Beginning March 31, 2020, our upstream email service provider Rackspace will require 2FA for access to all Email Admin panel accounts.
Two-factor authentication (2FA) provides an additional layer of identification verification when you log into a website.
After entering a valid username and password, 2FA will prompt for a one-time code for access. This one-time code is usually obtained via SMS (text message), however there are other applications that can generate one-time 2FA codes, and even devices including USB dongles.
If you do not want to use SMS, we recommend an app called Authy, which is a free authenticator that you can use from any device, including your desktop, laptop or mobile phone. You can also use it across multiple devices for the same account.
Hosting and billing support will be closed on Wednesday, December 25th in observance of Christmas. Support requests and forms submitted during this period will be processed on Thursday, December 26th.
New Year’s Day
Hosting and billing support will be closed on Wednesday, January 1st in observance of New Year’s Day. Support requests and forms submitted during this period will be processed on Thursday, January 2nd.